Privacy

Protection of personal data
Eurosalt Handelmaatschappij B.V. finds it very important to handle the data you leave behind on our website in a responsible way. Therefore, we do everything we can to keep your private data truly private, as described in the General Data Protection Regulation (AVG). See also the website of "College Bescherming Persoonsgegevens" (CBP).
Eurosalt Handelmaatschappij B.V. stores your personal data in a secure database. And they stay there as well. We do not pass on your information to third parties for commercial purposes, but in order for your purchases to run as smoothly as possible, we will first need information from you.

What we do with your information
We use your data for various purposes. After this you can see which purposes they are. We use data received from you, but also data collected by ourselves. For example, information about your visit to our website.

- Delivering your order
For your order we need your name, e-mail address(es), address(es) and sometimes your telephone number and VAT number. This allows us to deliver your order and keep you informed about your order. We will also give your details to others if necessary for an order, such as delivery services and distribution centers (such as Bol.com and Amazon.de). In the case of direct delivery from a factory, we require them to handle your details as carefully as we do.

- Your account
In your account in the webshop(s) of Eurosalt Handelmaatschappij B.V. we store the following information: your name, address(es), telephone number, e-mail address, delivery address and other information. Convenient, because you do not have to enter this information every time. We also store information about your previous orders placed on our website, so that you can easily retrieve them.

- Customer service
You can call and email us. In order to be able to help you quickly with any questions, we will use your details and make notes which we will keep. Useful if you call us again. Information about the phone conversation with you can be registered. This helps us analyse and improve our services.

- Livechat
We use a chat program. Through this tool you can start a conversation. The information provided during these conversations will be saved. On request, chats and tickets can be deleted. Please let us know by post or e-mail.

- Newsletters
You can subscribe to our newsletters. This will keep you informed about our offers, promotions and news. If you no longer wish to receive newsletters from us, you can unsubscribe via the link at the bottom of the newsletter.

- Reviews
After every webshop order you will receive an invitation to write a review. If you want to write a review, choose whether your personal details or your name will be visible to other visitors. We keep track of who writes which review.

- Improvement of our service
We are constantly improving our services. That is why we may use your details to ask you whether you would like to participate in a free customer or market survey.

- Fraud
Nobody's waiting for fraud. Neither are we. That's why we use customer data to investigate, prevent and counter fraud. If necessary, we give customer data to the government.

- Pay afterwards
If you, as a company, want to buy items on invoice, we can check your creditworthiness. We can make use of external agencies for this purpose. For that credit check, we may give your details to others, who may only use these details for that purpose. In addition, we may call you to remind you of an invoice that has expired. Sometimes others make that phone call for us. We may also pass on your details to a collection agency and/or bailiff who collects unpaid invoices on our behalf.

- Business clients and partner program
We store the data of our business customers and partners which is provided to them for the processing of the order.
The personal or business information provided to us is treated with the same confidentiality as that of our other customers.

Cookies
This website uses so-called cookies. Cookies are small text files that are placed on your computer. This enables the website to recognise you the next time you visit. We do this to better tune the website to your needs and to make it more user-friendly. The period of validity of the cookies is one year. You can set your browser to notify you that a cookie is being placed or that it is no longer possible to place cookies. However, it is possible that you will not be able to make optimal use of all parts of the website.

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies which enable an analysis of the use of the website by you.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will be truncated beforehand by Google within member states of the European Union or in the other member states of the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the website operator, Google will process this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate setting on your browser. Please note that if you do this you may not be able to use the full functionality of this website. In addition, you can prevent the cookies collected and adapted to your use of the website.
The data related to the website (including your IP address) will be transmitted to and stored by Google and processed by the latter by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=nl

Eurosalt Handelmaatschappij B.V. is the responsible party in the sense of the Personal Data Protection Act (Wbp).

If you wish to view the personal data Eurosalt Handelmaatschappij B.V. has recorded about you or if you wish to change data because it is incorrect or incomplete, or have it removed or blocked, you can contact us by e-mail at
Eurosalt Handelmaatschappij B.V. via info@eurosalt.nl. Eurosalt Handelmaatschappij B.V. will inform you within four weeks what personal data it processes about you and whether it will or can comply with any request for deletion, blocking or correction.